1. Which office do you use most regularly for your banking transactions? (Choose only one).

2. Approximately how many times have you visited this office in the last month?
Select One 1-5 Times 6-10 Times More Than 10 Times

3. How do you prefer to conduct most of your business with us?
Select One Drive-Thru Bank @ Home In Person ATM Telephone Banker Direct Deposit / Payroll Deduction

4. What do you like most about your local Community Financial Center?

5. Is there anything you dislike about your local Community Financial Center?

6. How long have you been a customer of your local Wilson Bank & Trust Community Financial Center?
Select One Less than 1 year 1-3 years 4-6 years 7-10 years 11-14 years 15+ years

7. Do you consider Wilson Bank & Trust Community Financial Centers to be your primary financial institution?
Yes or No
 

a.) If no, which institution do you consider your primary financial provider and why?

 

b.) If no, how would you rate the service at your Wilson Bank & Trust Community Financial Center compared to other banks you do business with?
If No, Select One... Much Better Somewhat Better Same Worse Much Worse

8. What types of accounts do you have with Wilson Bank & Trust Community Financial Centers?
Select One Personal Business Both

9. The following is a list of our online banking services; please indicate your interest in the following areas.

10. Do you currently use Raymond James Financial Services, Inc. (www.wilsonbankinvestments.com), located at Wilson Bank & Trust Community Financial Centers?
Yes or No
a.) If no, which brokerage firm do you currently use?

11. Do you currently use THW Insurance Services, LLC (www.thwins.com) located inside of Wilson Bank & Trust Community Financial Centers?
Yes or No
 

a.) If no, were you aware of their full line of insurance products?
Yes or No

12. Of the following services, which would you be interested in learning more about?
Please mark all that apply.

13. Would you like to be contacted in response to your comments?
Yes or No

14. Do you have any suggestions that could help us serve you more efficiently?

Personal Information (optional):

Your Name:	Phone:
Address:	Email:
City:	State:	Zip:
Retype the code from the picture   Code:

Thank you for taking the time to complete our questionnaire.