To find out if a career with Wilson Bank & Trust Community Financial Centers is a good fit for you, please complete this printable job application and return it to us by one of the following methods:

Mail it to WB&T Human Resources, P.O. Box 768, Lebanon, TN 37088

Fax it to WB&T Human Resources at (615) 443-4667

 

 

Available Positions

Human Resources Coordinator – Lebanon (full time)

Duties: Provides administrative assistance to Human Resource Management. Coordinates pre-employment screening process for potential employees.  Runs credit report, schedules drug and skills testing, enters background search and verifies references. Develops and maintains job descriptions for all positions and develops job postings as needed.  Responsible for workers compensation claim process, files initial report with insurance carrier, follows up with employee, insurance carrier, and medical providers as needed. Ensures Drug Free Workplace requirements are met.  Manages SAFE Act registration and annual renewal process.  Works with internal and external auditors regarding internal procedures, 401(k) and payroll audits.  Serves as back-up for departmental duties such as payroll, insurance, open enrollment, etc.  Maintains familiarity with these processes/procedures as changes occur and is able to transition into these responsibilities as needed. Assists with employee events, parties and special projects.  Performs other duties as assigned by supervisor. Must be able to work extended hours as needed.  Early morning and/or late afternoon hours may be required, sometimes without advance notice.

Requirements/Skills: College degree and 3 to 5 years’ previous Human Resources experience required.  Previous bank experience preferred but not required.  Must have strong computer skills, specifically Word and Excel.  Excellent verbal/written communication and organizational skills.  Analytical and problem-solving skills and the ability to see how the HR function relates to the Bank as a whole. Accuracy and strong attention to detail required. Self-directed, highly organized, able to multi-task and possesses strong prioritization skills.  Excellent time management skills and works with a sense of urgency. Able to work with co-workers in a positive, friendly and professional manner and build rapport easily.  Must have the ability to explain detailed information in a relatable and understandable manner.  Able to maintain confidentiality at all times and must project a highly professional image.

Document Management Specialist – Lebanon (full time)

Summary: Manages all Synergy Applications in an effective and efficient manner. Position reports to Sr. VP Operations.

Duties: Manages Synergy Reports, Documents, Capture, Retention, iSign, eSign Web, Doc Tracking, Power Search, and Workflow.  Constantly monitors the Synergy Applications.  Manages the Synergy Authorities which run through Active Directory.  Parms and loads reports.  Makes templates for documents.  Creates doc types and status.  Implements the Modules and helps with Updates to system.  Works with banking staff including trainers and IT.  Troubleshoots when issues arise. Works closely with IT. Must be able to multi-task.

Requirements/Skills: Document management software experience suggested.  Experience working with computer desktop packages such as Microsoft Outlook, Word, Excel, etc. Excellent time management and organization skills.  Ability to balance, prioritize, and perform multiple tasks simultaneously in a fast-paced work environment.  Good communication skills. Ability to work independently and as part of a team.  Strong attend to detail.  Self-motivated and highly organized.

Personal Banker - Main Office/Lebanon (full time)

Duties: Greets customers, explains and opens all types of accounts, including IRAs and Certificates of Deposit. Assists customers with safe deposit boxes, check orders, etc.  Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank.  Performs duties of paying and receiving teller as staffing needs require and supports telephone switchboard. Will be required to work Saturdays on a rotating basis and certain community events as assigned by supervisor.

Requirements/Skills: Two years’ new accounts and/or teller experience preferred.  Must have basic computer skills, knowledge of banking products and services, and the ability to perform clerical duties. Must be able to multi-task and should enjoy heavy customer contact. Must be able to deal with customers in a professional manner both in person and on the phone.

Administrative Assistant for Commercial Department – Main Office/Lebanon (full time)

Position will provide administrative support to Commercial Lenders. Monitors work schedules, assists with all functions of the loan process including but not limited to: gathering financial documentation, pre- and post-closing, clearing exceptions.

Duties:

  • Pull and organize production reports by lender
  • Prepare packets for scheduled lender meetings
  • Work on lenders’ exception reports
  • Assists with scheduling customer meetings
  • Work with lenders on community events
  • Coordinate solicitation, thank you, and acknowledgement letters for lenders
  • Monitor vacation schedules
  • Explain, promote and sell products and services of Wilson Bank & Trust
  • Participate in outside community activities as required
  • Perform other duties as assigned by supervisor

Requirements/Skills: Knowledge of the lending process and familiarity with loan documents. Must have strong computer skills (Excel, Word). Needs strong organizational skills, the ability to handle a heavy work flow, and must be able to work independently, a self-starter. Excellent customer service skills.  Must be able to communicate with customers and other employees in a courteous and professional manner in person or by telephone.  Must be able to work flexible and extended hours.

Personal Banker Wal-Mart Office/Lebanon (full time)

Duties: Performs all duties of paying and receiving teller.  Opens new accounts including checking, savings, certificates of deposit and other accounts for customers. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers.  Performs branch capture duties. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor.  Will be required to work Saturdays on a rotating basis.

Requirements/Skills: Previous teller and/or new accounts experience a plus.  AS400, ten-key calculator, cash handling and customer service experience is helpful. Must have the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

Head Customer Service Representative – Hermitage (full time)

Duties: Performs duties of paying and receiving teller. Manages the daily activities of the branch teller staff with regard to daily teller duties, teller policies and procedures, scheduling, etc. Consults with branch management as needed.  Balances vault on a daily basis.  Orders and verifies shipments ordered and received from Federal Reserve. Balances ATM at branch location.  Balances cash items and works with office manager regarding collection of these items.  Performs branch capture duties.  Backs up new accounts desk as staffing needs require. Serves as back-up to tellers participating in the School Bank program which requires arriving at schools earlier than normal work time.  Assists customers and co-workers with transactions or problems in a professional manner.  Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers.  Will be required to work Saturdays on a rotating basis and certain community events as assigned by supervisor.  Other duties as assigned by office management.

Requirements/Skills: Two years’ teller experience preferred.  Must be able to multi-task and should enjoy working in a fast-paced environment. Good communication skills and the ability to interact with all types of personalities (customers’ and employees’) is a must. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone. Must be able to work extended hours as needed.

Electronic Banking Phone Support Specialist – Main Office/Lebanon (full time) - 10 a.m. to 7 p.m.

Duties: Provides phone support for all functional areas within the Electronic Banking Department.  Responds and resolves all incoming email requests for product support.  Performs verification of document input within the department.  Supports all other functional areas within the Electronic Banking Department, i.e. Credit Card Operations and Merchant Services.  Performs other duties as assigned by supervisor.  This position will work a rotating Saturday schedule and will require working some overtime, as necessary.

Requirements/Skills: Excellent communication skills and ability to work as a team - Required.  Previous call center experience – Preferred. Ability to communicate in Spanish – Preferred.  Working knowledge of bank operations and accounting – Preferred.  Computer skills including knowledge of Microsoft Office products - Preferred. Ability to work in a fast-paced, ever-changing environment- Preferred.

Consumer Lender - Main Office/Lebanon (full time)

Duties: Determines customers' credit needs, analyzes credit history, approves or denies credit applications with the approval of senior lenders. Negotiates credit terms, loan repayment methods and collateralization with assistance from senior lenders. Prepares and reviews loan documentation. Maintains an aggressive collection effort in order to keep past dues at a minimum. Keeps documentation exceptions to a minimum. Attends training and finance committee as scheduled. Opens new accounts and performs branch operational duties as staffing needs require. Stays abreast of changes/updates to bank products and policies, ensuring the accuracy of information provided to customers. Aggressive in calling on existing and potential customers within the branch market area. Actively participates in local business and community events.

Requirements/Skills: Bachelor's Degree in business, finance, or related field with one to two years' previous lending experience preferred. Knowledge of lending policies, procedures and regulations required. Good financial analysis abilities, excellent communication and sales skills a must. Must be willing to work flexible and extended hours.

Deposit Documentation Specialist/Customer Service - Lebanon (full time)

Duties: Primary phone queue operator for deposit related customer service calls. Calls include inquiries, transfers, product information, and general problem solving for customer issues. Answer customer inquiries in a professional and knowledgeable manner. Stays abreast of all procedures, processes and products as relates to deposit accounts. Performs special keying projects, verification of documents and report reviews as required. Cross trains on all department functions as required. Performs other duties as assigned by supervisor.

Requirements/Skills: Minimum of two years banking operations or new accounts experience preferred. Requires excellent communication and customer service skills. Must have the ability to interact with employees and customers in a friendly and professional manner. Ability to problem solve and think quickly through an issue with a customer while maintaining a professional and caring attitude. Requires ability to remain up to date on all bank products with strong emphasis on Deposit and Electronic products.

Network Engineer - Main Office/Lebanon (full time)

Job Summary: Design, create, configure, administer, maintain, and troubleshoot highly functional and secure financial institution data networks in accordance with industry best practices and established policies and procedures.

Duties:

• Configuring, supporting, and maintaining network routers, switches, network appliances, firewalls, and other communication devices.

• Designing system configuration; directing system installation; defining, documenting, and enforcing system standards and policies.

• Monitoring performance; troubleshooting network problems and outages; performing upgrades; network optimization.

• Secure network system by establishing and enforcing policies; defining and monitoring access.

• Provide network and host based security, incident response, firewall and VPN management and administration.

Experience/Skills:

• Network Infrastructure: Routers, Switches, Wireless, Firewalls

• Server infrastructure: Server Hardware, SAN Hardware, Microsoft Windows Server 2008-2012, VMware, SQL

• Desktop/Terminal Servers: Registry, File Systems, Group Policy, Security, MS PowerShell

Education: Bachelor's degree or equivalent combination of education and experience in Systems Engineering, Computer Science, Management Information Systems, or related IT field. Previous financial institution experience strongly preferred.

Floater Customer Service Representative – Lebanon area (full-time)

Responsibilities: Performs duties of paying and receiving teller. Performs branch capture duties. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor. Will be required to work some Saturdays and certain community events as assigned by supervisor.

Requirements/Skills: Minimum of one year's banking experience preferred. Previous teller/cash handling experience helpful. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

Floater Customer Service Representative – Eastern Region (DeKalb, Putnam Counties) (full-time)

Responsibilities: Performs duties of paying and receiving teller. Performs branch capture duties. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor. Will be required to work some Saturdays and certain community events as assigned by supervisor.

Requirements/Skills: Minimum of one year's banking experience preferred. Previous teller/cash handling experience helpful. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

Floater Customer Service Representative – Western Wilson County (full-time)

Responsibilities: Performs duties of paying and receiving teller. Performs branch capture duties. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor. Will be required to work some Saturdays and certain community events as assigned by supervisor.

Requirements/Skills: Minimum of one year's banking experience preferred. Previous teller/cash handling experience helpful. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

Customer Service Representative – Locations: Gladeville/Cookeville (full-time)

Responsibilities: Performs duties of paying and receiving teller. Performs branch capture duties. Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers. Promotes and refers products and services of the bank. Assists customers in a professional manner and performs other duties as assigned by supervisor. Participates in School Bank program which requires arriving at schools earlier than normal work time. Will be required to work some Saturdays and certain community events as assigned by supervisor.

Requirements/Skills: Minimum of one year's banking experience preferred. Previous teller/cash handling experience helpful. Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy work flow of customers and deal with them in a courteous and professional manner in person or by telephone.

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Wilson Bank & Trust conducts skills testing, drug testing, credit verification, and a background screen on all prospective employees. Wilson Bank & Trust is an Equal Opportunity Employer.