Contact Us

When you need to reach out to Wilson Bank & Trust, please use the list below to get in touch with the appropriate service representative, and we will answer your questions or address your concerns as quickly as possible. You can also visit us at any of our convenient locations.


Online/mobile banking: (615) 443-6105 (or send a secure e-mail through your online banking account)


Existing accounts: (615) 443-0012


New accounts: contact a service representative at your nearest office for details or application info


Loans: contact a lender at your nearest office for details or application info


Debit/check cards

Any needs during regular business hours: (615) 443-6105

Fraud management: (888) 685-2265 (within U.S.) or (866) 810-9385 (outside the U.S.)

Lost or stolen card after business hours: (866) 546-8273


Credit cards

Lost or stolen card: (800) 423-7503 (anytime) or (615) 443-6105 (during regular business hours)

Travel notification: (800) 437-9392

Unauthorized activity: (800) 600-5249

Telephone banking:

  • Wilson County:449-8353
  • DeKalb County:597-2222
  • Rutherford County:848-6876
  • Smith County:735-3031
  • Sumner County:442-1465
  • Trousdale County:374-4444

Solid Gold: (615) 443-6614


Human Resources: (615) 443-6533


Marketing: (615) 443-6635


All other inquiries: (615) 444-2265