No, your interest rate and other terms on your account will not be changing.
EFFECTIVE: June 20, 2022
Why am I receiving a new Credit Card?
Wilson Bank & Trust is changing its credit card program to offer improved benefits and a better cardholder experience. This change requires that a new card be issued you must activate the new card on or after June 20th, 2022.
Will my interest rate change as part of this conversion and card issue?
Will I need to send my payment to a new location after the conversion?
Yes, the new address will be included on the monthly statement. If you pay this bill through online bill payment, you must update the card number and mailing address to P.O. Box 2711, Omaha, NE 68103-2711 on or after June 20, 2022 to make sure that your payment reaches the processor by the due date.
I have set up my monthly Credit Card payment as an automatic ACH transfer, payroll deduction, recurring transfer, or through a bill pay service, do I have to make any changes?
Yes, to make sure there is no interruption to automated payments, once the card has been activated you must contact the provider of this service with the new card number and payment address P.O Box 2711 Omaha, NE 68103-2711.
My existing card does not expire for quite a while; can I continue using my existing card until expiration?
No, your existing card will no longer work after June 19, 2022. Instructions on activation will be included with your new card and the card will be available for activation on or after June 20, 2022.
My spouse and I both have MasterCard credit cards with the same account number, however I only received one card. Will my spouse receive a card?
Yes, as a security feature, all cards being issued with this conversion will have a unique number and will arrive separately. However, you will continue to receive only one bill, regardless of the number of cards on the account.
What do I need to do if I have preauthorized or recurring payments that are tied to my existing Credit Card?
To make sure there is no interruption to recurring or preauthorized payments (i.e. monthly telephone, electricity, gas bills, or insurance), once the card has been activated you must contact the merchant with the new card number and expiration date.
Will the due date for my credit card payment change?
No, your payment due date will stay the same.
Will I need to send my payment to a new location after the conversion?
Yes, the new address will be included on the monthly statement. If you pay this bill through online bill payment, you must update the card number and mailing address to P.O. Box 2711, Omaha, NE 68103-2711 on or after June 20, 2022 to make sure that your payment reaches the processor by the due date.
Will I continue to use the same online card management site?
No, the current card management site, www.mycardstatement.com will no longer be accessible after June 19th.
What about my accumulated ScoreCard Rewards Points?
Your accumulated points will be automatically moved and credited to the new UChoose Rewards Program. Therefore, as the cardholder, no action is required. There will be a period between June 1, 2022 and July 15, 2022 where points will not be available to redeem as we move to the UChoose Rewards Program. More information to come on how to take advantage of this program.
Will my previous card history transfer to my new card number so I have access to the information if needed?
No, you will not be able to access statements/history online after June 19, 2022. We recommend saving the statements to your computer or print hard copies before this date.